From Survey to Implementation and Beyond
How Edmonton International Airport Improved Engagement
In 2014, EIA conducted its first employee engagement survey with TalentMap. The results clearly showed that stresses and change over the previous year had taken their toll on employee engagement, which was 11% below the benchmark average. Less than one year later, a subsequent “pulse” survey showed significant improvement in engagement and double-digit increases in the key drivers of engagement which were actioned.