Financial Services Employee Engagement Surveys

Increased employee engagement results in superb customer service.

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Financial Services Employee Engagement Surveys

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Increased employee engagement results in superb customer service.

Why Improve Employee Engagement?

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Customer Satisfaction

Engaged employees provide services with pride. Improve customer satisfaction with highly motivated staff.

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Productivity

Increasing employee engagement improves productivity and enhances discretionary effort.

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Absenteeism

Engaged work environments produce happier and healthier employees, reducing absenteeism dramatically.

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Top Talent

Competing with leading firms for top talent requires a workforce that is happy and engaged.

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Employee Retention

Staying on top of your employee engagement initiatives not only attracts but retains your talent.

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Bottom Line

Engagement saves money. Better attendance, retention, increased productivity, and top talent – it adds up!

Why improve engagement?

Customer Satisfaction

Engaged employees provide services with pride. Improve customer satisfaction with highly motivated staff.

Productivity

Increasing employee engagement improves productivity and enhances discretionary effort.

Absenteeism

Engaged work environments produce happier and healthier employees, reducing overall absenteeism dramatically.

Top Talent

Competing with leading firms for top talent requires a workforce that is happy and engaged.

Employee Retention

Staying on top of your employee engagement initiatives not only attracts but retains your talent.

Bottom Line

Engagement saves you money. Better attendance, retention, increased productivity, and top talent – it all adds up!

Why Work With TalentMap?

Industry Expertise

Understanding the financial industry is essential when deploying surveys

Comprehensive Benchmarks

We can show you how you compare to similar financial firms

Multiple Deployment Methods

Increase response rates with a range of flexible deployment methods

Why work with TalentMap?

Industry Expertise

Understanding the financial industry is essential when deploying surveys

Comprehensive Benchmarks

We can show you how you compare to similar financial firms

Multiple Deployment Methods

Increase response rates with a range of flexible deployment methods

Client Testimonials

"Our leadership has focused on employee engagement which has very positively impacted turnover - losses have declined significantly."

— Michelle Masson, Executive Vice-President

We selected TalentMap because of their knowledge; they display significant breadth and depth of experience in the financial services industry.

— Kathy Allan, Senior Vice-President

Client Testimonials

"Our leadership has focused on employee engagement which has very positively impacted turnover - losses have declined significantly."

— Michelle Masson, Executive Vice-President

We selected TalentMap because of their knowledge; they display significant breadth and depth of experience in the financial services industry.

— Kathy Allan, Senior Vice-President

Top Employee Engagement Drivers

  • Professional Growth
  • Organizational Vision
  • Teamwork

There have been big changes over the last three years in seeing Innovation, Senior Leadership and Compensation having more and more influence on employee engagement.

Top Employee Engagement Drivers

  • Professional Growth
  • Organizational Vision
  • Teamwork

There have been big changes over the last three years in seeing Innovation, Senior Leadership and Compensation having more and more influence on employee engagement.

Our Clients

Some of Our Clients

Customer Focus

 

An area of pivotal concern for the financial services industry – has ranked near the bottom of areas that drive employee engagement for the past four years.  In other markets, this dimension tends to rank higher.

 

While Customer Focus may not be affecting employee engagement, it is strongly affecting customers.  Of paramount concern to the financial services industry is rebuilding trust and consumer confidence in both the brand and reputation of each firm.

Customer Focus

 

An area of pivotal concern for the financial services industry – has ranked near the bottom of areas that drive employee engagement for the past four years.  In other markets, this dimension tends to rank higher.

 

While Customer Focus may not be affecting employee engagement, it is strongly affecting customers.  Of paramount concern to the financial services industry is rebuilding trust and consumer confidence in both the brand and reputation of each firm.

Looking to get started today?

Let's discuss if a survey project is right for you!